Human Resources Manager

Always wanted to work in the largest hotel in the center of Amsterdam? At DoubleTree by Hilton Amsterdam Centraal Station, we are looking for an experienced and inspiring Human Resources Manager to lead our Human Resources team. Our hotel offers the award-winning rooftop bar LuminAir, the vibrant WE ARE EDN restaurant and bar, Amsterdam's most extensive breakfast buffet, and an in-house LOT61 Coffee Store. With 557 recently refurbished guest rooms and 15 versatile meeting rooms, our hotel is one of the most dynamic hospitality environments in the Netherlands. Are you looking for a workplace that combines a high level of service with a casual atmosphere? Look no further. And, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount! About the role

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work. As a Human Resources Manager, you’re not just overseeing daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. In this strategic and operational leadership role, you will partner closely with the General Manager, the 4D’s, and department heads to ensure an exceptional Team Member experience for over 300 Team Members. You will play a key role in fostering a positive workplace culture, attracting and developing talent, driving engagement, supporting business performance, and ensuring Hilton's values are reflected throughout the hotel. Leading a team of HR professionals, you will be responsible for creating an environment where Team Members feel valued, supported, and inspired to grow.

Oversee daily HR operations, including recruitment, training, compensation, benefits, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and local legislation.

Foster Team Member engagement through recognition programs, special events, and engagement initiatives that contribute to a positive workplace culture.

Manage HR systems, reporting, employment transitions, and compliance-related administration.

Lead, coach, mentor, and develop HR Team Members through performance management and professional development opportunities.

Furthermore, as Human Resources Manager, you will:

Develop, lead, and execute the hotel's People Strategy, aligning HR initiatives with overall business objectives.

Act as a strategic advisor to the General Manager and the 4D’s on all people-related matters.

Lead, mentor, and develop the Human Resources team, ensuring high performance and continuous professional growth.

Drive Team Member engagement, recognition, wellbeing, and retention initiatives across the hotel.

Oversee all recruitment and talent acquisition activities, ensuring a warm, personalized, and effective candidate journey.

Manage succession planning, talent development, and leadership development programs.

Identify organizational and training needs and implement effective learning and development strategies.

Lead workforce planning and support department leaders in building successful teams.

Oversee employee relations cases, investigations, and conflict resolution in a professional, confidential, and supportive manner.

Ensure compliance with Dutch labor legislation, collective labor agreements, Hilton policies, and employment regulations.

Manage absenteeism strategies, focusing on prevention, support, coaching, and sustainable employability.

Analyze HR metrics and trends, providing meaningful insights and action plans to improve business performance.

Oversee compensation processes, pay reviews, and HR administration in line with company guidelines.

Drive internal communication initiatives and strengthen the hotel's employer brand.

Build strong relationships with hospitality schools, universities, recruitment partners, and local organizations.

Lead HR projects and initiatives focused on innovation, diversity, equity, inclusion, and employee experience.

Ensure compliance with all training requirements related to safety, hotel security, fire regulations, and health & safety legislation.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every Team Member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. To successfully fill this role, we are looking for someone with: Developing, leading, and executing the hotel's People Strategy, fully aligned with the business objectives, while acting as a strategic business partner to the General Manager and the 4D's on all HR-related matters.

Leading, coaching, and developing the Human Resources team, while supporting department heads with workforce planning, team development, and organizational development. Coordinating all recruitment and talent acquisition processes, ensuring a warm and professional candidate journey, and developing and managing succession planning, talent development, and leadership development programs. Identifying organizational and training needs and implementing effective learning and development initiatives, including overseeing all mandatory training requirements related to safety, security, fire prevention, and health legislation. Driving Team Member engagement, recognition, wellbeing, and retention, while championing the Hilton Employee Promise and strengthening our ambition to be a Great Place to Work for all Team Members. Managing employee relations cases, investigations, and complex employee matters in a professional and confidential manner, while developing and implementing absence management strategies focused on prevention, support, and sustainable employability. Ensuring compliance with Dutch employment law, collective labour agreements (CLA), Hilton policies, and all other relevant legislation and regulations, while overseeing payroll processes, salary reviews, and HR administration in line with applicable guidelines. Analyzing HR data and KPIs and translating insights into concrete improvement initiatives. Strengthening internal communication and the hotel's employer brand, while building and maintaining relationships with hotel schools, universities, recruitment partners, and local organizations. Leading HR projects focused on innovation, digitalization, automation, AI, diversity, inclusion, belonging, and the Team Member Experience, while actively contributing to a culture where diversity is embraced and every Team Member feels welcome, heard, respected, and valued.

Equally important, what do we offer? Being part of our team as a Human Resources Manager means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority! You will notice this by the following, among other things:

A competitive salary

Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world

The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members

Growth and training opportunities, including through Harvard Learning and Hilton University

Global career opportunities

Wellness initiatives to help you thrive and be your best self

Travel reimbursement starting at 0 km with a maximum of 8.39 euro per day

A pleasant, international work environment

The best staff parties

50% Food & Beverage discount in our F&B Outlets

Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the UPNL scheme

50% Food & Beverage discount in other Hilton Hotels in the Netherlands

Free use of our fitness centre