Open role
Consultant Support
SD Worx HCM B.V.
What you'll do
Providing technical support for the use of implemented applications Monitoring and resolving customer requests and complaints in an efficient manner Identifying and managing specific or non-standard customer requirements Testing and validating new application features prior to launch Performing custom configurations in applications, depending on the internal processes of customers Migrating data from customer systems (importing data and information into the database via import files) Collaborating with the implementation and development departments to ensure a smooth transition of projects
What you'll bring
Previous experience in application support role At least 3 years of experience working with Microsoft SQL Good knowledge of Microsoft Excel (formulas, data manipulation, pivot tables, etc.) Knowledge of Human Resources processes (Personnel Administration/Payroll) is an advantage Strong problem-solving and communication skills Ability to work independently and as part of a team Customer-oriented attitude with strong attention to detail
What's on offer
Stable employment conditions: permanent contract of employment Hybrid working arrangement Flexible benefits platform: monthly allowance for wellness, retail, and leisure Private health Insurance Birthday leave and bonus Holiday vouchers and additional days of annual leave for tenure Weekly in‑office massage sessions Fresh fruit delivered to the office every two weeks Referral program Workation - possibility to work from any SD Worx location (4 weeks per year) Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
About the company
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?