Customer QA Specialist (all genders)

As a Customer QA Specialist, you are the key link between Customer QA Managers, the production site in Veghel, and internal stakeholders regarding customer-related quality topics. You ensure that customer requirements are effectively translated into plant operations and that products consistently meet quality, food safety, regulatory, and customer expectations.

-Act as the key Quality partner for Customer QA Managers and the production site in Veghel, ensuring alignment between customer needs and operational capabilities. -Ensure compliance with customer requirements, internal standards, product specifications, and applicable regulatory requirements. -Proactively advise management on quality and food safety risks related to products, processes, specifications, and change implementations, enabling informed decision-making and minimizing business and operational risks. -Maintain and review customer-related quality documentation and specifications. -Collaborate closely with Customer QA, Operations, Regulatory Affairs, Supply Chain, R&D and PGM to resolve quality-related issues and ensure alignment across functions. -Represent Quality in innovation, change, and product development projects, ensuring customer requirements are embedded throughout development and implementation. -Analyse customer feedback and quality performance data, and translate insights into sustainable improvements to products, processes, and ways of working.

Bachelor’s or Master’s degree in Food Technology, Life Sciences, or a related field Minimum 3-5 years of relevant experience in Quality Assurance, preferably within food, ingredients, or FMCG Proven experience in a QA role Strong knowledge of food safety, quality systems, and regulatory frameworks Excellent communication and stakeholder management skills with the ability to collaborate across functions. Analytical, structured, and result-oriented mindset Affinity with digital tools and data-driven working Proactive, hands-on, and able to manage multiple priorities in a dynamic environment Fluent in English; Dutch is considered an advantage

At FrieslandCampina you work on strong, globally loved brands enjoyed by millions every day, like Friso, Campina, Chocomel and Frisian Flag. As a farmer-owned cooperative, we combine an international environment with a clear social and sustainable purpose. We support your growth through training, coaching and internal career opportunities. With trust and autonomy, you can make real impact.

Salary between €3900 and €5100 gross per month (full-time), depending on experience and fit for the role; A workweek of 32 to 38 hours, a 5% year-end allowance, 10% bonus, 8% holiday allowance and a pension scheme; Hybrid working with flexible working hours, a train card or €0.23 per km (max. 30 km one way); 200 hours of annual leave, with the option to buy or sell up to 40 hours; A laptop, phone and home office equipment to support flexible working.

An inspiring purpose Better nutrition for the world and a good living for our farmers, now and for generations to come. A cooperative culture Driven by global collaboration, respect, and shared success A tangible impact Space to aim higher, with autonomy and a clear focus Your growth fuels ours We invest in your personal and professional development through training and education.