Operation Center Engineer 24/7

Om ervoor te zorgen dat evt. kandidaten vacatures kunnen filteren op de werkenbij, dien je TAGS (in het bovenste blok) in te vullen. Je MOET een werkveld én een vakgebied kiezen. Selecteer je ook een ‘Bedrijf’ tag, vul dan altijd de Afdeling. Wil je tussenkopjes toevoegen aan jouw vacaturetekst (los van 'Jouw vaardigheden' en 'Wat krijg je van ons' dan moet je deze kopjes in koptekst 3 (onder knopje 'Format') zetten en NIET dikgedrukt/bold maken. Vacancy: OC Engineer at Conclusion Mission Critical As an Operations Center Engineer at Conclusion Mission Critical, you provide 24/7 support for our mission-critical clients.

Don’t hesitate—take the step to become an OC Engineer. At Conclusion Mission Critical, you’ll get a job with real substance. Work with real impact on NL (24/7) Career growth opportunities to IT specialist Personal development plan for your ambitions

Heads up, Operations Center Engineer! Yes, you read that right—at Conclusion Mission Critical, you’ll get a job with real substance. Work that truly matters, such as: Monitoring and managing mission-critical environments Ensuring smooth releases, coordinating conference calls, and acting quickly during escalations Taking care of our clients—we call it “night’s sleep as a service”

The Operations Center is the heart of Conclusion Mission Critical, and together with your colleagues, you make sure we stay in control. From our locations in Utrecht and Amsterdam, we monitor our clients’ services 24/7 on a 9-meter-wide screen. You are the primary point of contact for IT-related issues. But don’t be mistaken—this is definitely not a standard Service Desk role. As an Operations Center Engineer, you hold a position with significant responsibility. Together with your team, you ensure our clients can sleep soundly. When escalations occur, you take central control of the process during a conference call that you organize yourself, while also engaging the necessary parties from the mission-critical application chains. Communication skills are essential! Such incidents don’t happen often, but when they do, you and your team need to be ready.

No (IT) diploma? No problem! We’re looking for someone who recognizes themselves in these competencies: Sense of responsibility – you take ownership and don’t leave things unfinished Curious & analytical – you want to understand how things work and dig until you find the root cause Problem-solving ability – you stay solution-oriented under pressure Team player – you work in a close-knit team and support your colleagues Stress-resistant & strong communicator – you remain calm and clear, even during incidents Disciplined & quality-focused – you follow processes carefully but also look for improvements Empathy & loyalty – you understand both the client and your team and act based on trust Note: For this role, we only accept Dutch-speaking candidates

Because we trust you to excel as an OC Engineer, we offer: A salary that matches your knowledge and experience A bonus scheme Shift allowance (11.5%) A company car, phone, and laptop A lease bike Plenty of opportunities to expand your knowledge through courses, training, and education Lots of fun: monthly drinks, family day and more! Net expense allowances Sports allowance