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Global Lead HR Operations
DSM NL Services B.V.
About the role
The global lead for HR Operations will be responsible for designing and implementing the HR Operations target operating model and service delivery framework. However, the initial focus will be on leading the TSA Exit Program across the areas of HR Operations, Payroll delivery and other related areas. This position is also responsible for managing the global transition of Payroll, HR Operations, and related services from TSA-based and locally delivered models to a future-state, best-in-class operating model. The focus will be on driving payroll vendor consolidation, HR Operations transformation, HR systems harmonization, process standardization, governance, and the overall technology transition.
During the transition period, the role will furthermore act as key contact point for the services delivered by GES to address and manage service quality.
This position is part of the Solutions business (Solco) within Animal Nutrition & Health (ANH). This is one of the two standalone entities to be created from ANH, as part of the divestment to CVC Capital.
Salary range depending on qualification for AT: 98.000 EUR – 122.500 EUR base/year/gross In addition to a competitive compensation package, we offer a company car for AT.
Salary range depending on qualification for NL: 95.000 EUR – 125.000 EUR base/year/gross In addition to a competitive compensation package, we offer a range of attractive benefits.
What you'll do
Development and implementation of a global HR Operations Target Operating Model, including a comprehensive Service Delivery Framework
Leading the global HR TSA Exit Program, with responsibility for HR Administration, Payroll, Time Management, and other HR services
Definition and execution of the global payroll strategy, including vendor consolidation and the design of a new HR administration structure
Ensuring stable global HR Operations and Payroll service delivery throughout the transformation and carve-out process
Building and leading an international HR Operations & Payroll team of experts, while managing stakeholders, external service providers, and organizational change initiatives
Standardization, digitalization, and automation of HR processes through SAP SuccessFactors, ServiceNow, AI-driven solutions, governance frameworks, KPI management, and continuous improvement initiatives
What you'll bring
Minimum of 10 years of experience in global HR Operations, Payroll, and HR Transformation, including proven leadership of small to medium sized international teams.
Deep expertise in global HR Operations, Payroll, Time & Attendance, SAP SuccessFactors, ServiceNow, process governance, and HR service delivery
Strong understanding of emerging AI technologies and a proven ability to apply AI solutions to improve HR operations, project delivery, and employee services
Elaborated program management, stakeholder management, vendor management, and change management capabilities
Business-fluent English with excellent written and verbal communication skills
What's on offer
A unique opportunity to shape the future HR Operations and Payroll agenda of a global organization during an exciting phase of growth, transformation, and value creation.
A highly visible leadership role with direct exposure to the company as well as HR leadership and senior business stakeholders worldwide
The chance to build and embed modern, scalable HR Operations and Payroll frameworks that will have a lasting impact on the organization’s future success
An entrepreneurial and dynamic environment where you can combine strategic thinking with hands-on execution and see the direct impact of your work
Collaboration with talented colleagues and leaders across regions, functions, and cultures in a truly international setting
About the company
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.