Executive Assistant

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

We offer you a team-oriented role working with Platinion Managing Directors (MDs) and /or Directors (Ds) within the Amsterdam office. This position will suit an extremely detail-driven individual with excellent technical skills and a willingness to take on anything thrown their way. This is a highly organizational role in a fast-paced environment, so the ability to hit the ground running is a must!

As a Platinion Executive Assistant, you will be the trusted right hand of your senior executives, providing them with comprehensive support to successfully service BCG Platinion clients. You will need to act as gatekeeper of their time, increasing their work efficiency and helping them to drive their business performance. You will represent BCG Platinion through professionalism and a unique level of service. You should demonstrate enhanced competence in the following areas: extensive agenda management, proactive follow-up on client development, A-Z worldwide travel arrangements, networking and proof reading. You will partner with other Assistants ensuring synergy in the team’s projects and processes as well as collaborating with other Business Service Teams (BST). As part of the Platinion Executive Assistant role, you will develop a continuous and strong understanding of BCG Platinion’s strategies and broader priorities. There is an expectation you will develop a commercial understanding in line with your MDs and/or Ds responsibilities and areas of focus.

JOB RESPONSIBILITIES

Client focus (develop a commercial understanding in line with your Platinion MDs/ Ds responsibilities and areas of focus).

Manage highly complex calendars and political sensitivities to schedule client meetings, case team meetings and events. Effectively prioritise client needs (both within and across different client teams)

Planning and management of complex travel/logistics/itineraries including timely procurement of visas and other travel documentation

Preparing and submitting of time and expenses reports within a timely period

Tracking, updating, and managing client contact information and commercial pipeline

Team with other EAs/Staff members to ensure casework is effectively coordinated

Proactively manage internal commitments and effectively manage prioritisation of client and internal commitments

Adhoc cover for colleagues within the Platinion London, Amsterdam, Brussels and Paris offices

Care for team wellbeing, escalate any issues to the appropriate channels with sensitivity

Networking and Practice Management (proactively establish meaningful, long-term client relationships with key counterparts and across internal networks):

Build and maintain strong relationships with key clients' counterparts

Be a thought partner for business development planning, manage the cadence of networking for your MD/D, both during case work and throughout the year

Deep integration within the Practice Area (PA), assisting with building the PA community, organising bonding events etc.

Manage people lists and affiliation (core members, extended members, collaboration with other Industry Practice Areas etc.)

Facilitate team communication - create and maintain distribution lists and Slack channels, contribute to regular newsletters and team updates

Organize regular team meetings, events and offsites

Sales management support- support pipeline meetings, CRM updates, sales reporting and updating and preparing Power Point decks.

Liaise with the Knowledge management team to ensure maintenance of case vignettes

Support marketing activities as needed

Proactive Time Management (protect Platinion MD/D time by understanding priorities and screening requests):

Clear understanding of priorities, proactively prioritise and field all incoming time related requests from clients and teams across all MD spheres of interest

Understand the 'bigger picture' and use your business judgment to independently solve problems without MD interaction

Able to bring forward well-framed options and views on pros/cons for more difficult issues to your MD /D

Champion 'Work Smarter, Not Harder' and NextGen Ways of working principles

Marketing (help build and support digital presence and marketing efforts):

Proactively manage contacts in Microsoft Dynamics and review and validate contacts for marketing opt-in/opt-out campaigns with executives and ensure required actions are completed

Pro-actively manage contacts, follow the latest developments (in the news) to be aware of job changes of most important and senior roles at clients

Support client research for all new projects

Develop an understanding of relevant insights and materials to share with MDs/Ds and clients

Event coordination:

Coordinate internal and external Platinion Amsterdam events, leading the end-to-end planning and execution process, including venue sourcing, budget management, finance processes and billing, logistics, communications, and attendee management.

Collaborate closely with the Events Team and Amsterdam Office Lead to ensure successful delivery of these initiatives.

Participate in bi-weekly Events Team meetings and provide regular updates through Slack and other communication channels.

Present event and affiliation updates during monthly leadership meetings

Previous Personal/Executive Assistant experience in the professional services sector

Excellent administrative & organizational skills

Highly computer-literate, including Microsoft Office Suite; advanced Outlook, PowerPoint, Word, Zoom, Teams

A ‘can do’ attitude / flexible attitude to the role

Detail-driven

Ability to multi-task, prioritize and manage expectations and conflicting deadlines

Working within a team environment

Ability to work under pressure calmly

Manage senior leadership expectations

High standard of English and Dutch required both spoken and written

Knowledge of other languages is advantageous

Both BCG and BCG Platinion EAs globally, senior management and internal and external stakeholders.

YOU'RE GOOD AT

Working within a team but also able to work autonomously

Accustomed to juggling numerous high-ranking stakeholders and understanding complicated stakeholder relationships

Excellent communication skills with an aptitude for proactively communicating schedule changes with relevant stakeholders

Adaptability to difficult situations often at short notice

Problem solving

Proactive and confident in managing expectations, as and when required

Commitment to get the job done, often without supervision

Discretion with confidential material and information

Professional communication style (both verbal and written) at all levels within BCG Platinion and with external clients (in both Dutch & English)

High attention to detail

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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