Team Lead Internal Sales

As our Team Lead Internal Sales, you will drive both revenue growth and team excellence. Reporting directly to the Country Manager, you will balance active, hands-on sales execution with departmental planning, budget management, and operational oversight. This role is equal parts hands-on sales and high-impact leadership. In addition to driving sales opportunities firsthand, you will recruit, coach, mentor, and inspire a talented internal sales team to hit ambitious KPIs within a supportive and winning culture.

People Leadership: Directly manage, coach, and inspire the Internal Sales team. You will lead hiring, onboarding, continuous training, performance evaluations, and career development. Strategy & Planning: Translate regional departmental objectives into concrete, structured annual team plans, setting clear priorities and allocating resources effectively. Operational Excellence: Oversee the day-to-day work, optimize sales processes and "ways of working," and manage the distribution of customer accounts within the team. Performance Tracking: Monitor team budgets, track key performance indicators (KPIs), and maintain regular, structured team meetings and 1-1 sessions. Cross-functional Collaboration: Build strong relationships with cross-functional teams to align sales efforts, escalate strategic concerns when necessary, and ensure a seamless customer journey.

You are a customer-centric leader who loves seeing people grow. You strike the perfect balance between strategic execution and hands-on, empathetic leadership. You thrive in fast-paced tech environments and possess: Customer-Centricity: A deep passion for driving exceptional customer engagement and experiences. Strategic Thinking: The ability to look at the big picture, spot trends, and translate them into operational strategies. Collaborative Spirit: Excellent relationship-building skills to work effectively with both internal stakeholders and external clients. Results-Orientation: A self-motivated attitude driven by meeting targets, driving business growth, and celebrating team wins. Continuous Learning Mindset: An eagerness to stay ahead of SaaS industry trends, trust technologies, and product developments.

A Bachelor’s degree in a relevant field (or equivalent practical work experience). 3+ years of managerial/leadership experience in a customer-facing role, ideally within a SaaS or B2B software environment. A proven track record of nurturing and building strong, long-lasting customer relationships. Excellent verbal and written communication skills in Dutch. Strong problem-solving abilities and a proactive, analytical mindset. Great-to-haves (Nice-to-have, but not a must!) Experience working with Salesforce to manage sales pipelines and customer data. Familiarity or prior experience with digital identity systems, such as DigiD or eHerkenning .

Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences Hybrid work style - collaborate with the team in-office several days a week and embrace the flexible work model Work-life balance - enjoy an extra 5 paid days off annually, and we will celebrate your work anniversaries with additional days off to recognise and reward your milestones. Rotterdam: Modern workplace - a cosy office located in the heart of Rotterdam near the central station, with daily lunches provided to keep you fueled throughout the day and so much more! Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, defined career paths and internal mentorship opportunities Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together