Key Account Lead (Supply Success)

This is a player-coach position at the heart of Qogita’s supply engine. You’ll own a portfolio of strategic seller relationships, lead and develop a small team of Account Managers, and drive cross-functional commercial initiatives that shape how supply scales across the platform. You’ll stay close to the accounts yourself - this is not a pure management role - while setting the standard for how your team operates and delivers.

Seller Portfolio Leadership Manage and grow relationships with a defined set of strategic sellers. You're accountable for their activation, satisfaction, and long-term GMV trajectory on Qogita. Escalation stops with you.

Team Coordination & Development Coordinate a team of Account Managers -set priorities, share context, coach on analytical rigour, and hold the team accountable to KPIs. You lead by example: how you run your accounts sets the bar.

Performance & Commercial Analysis Monitor seller KPIs across your portfolio and your team's. Identify underperformance early, lead data-driven conversations with sellers, and implement corrective strategies. You synthesise performance into clear narratives for leadership and push your team to do the same.

Non-Eu Portfolio Management Own the commercial and operational development of Qogita's International Portfolio of suppliers - working with distributors and wholesalers to turn an emerging supply line into a reliable, scaled GMV driver within the EU market.

Cross-Functional Commercial Projects Take ownership of initiatives spanning Supply, Commercial, Operations, and Product. This could include marketplace tooling rollouts, seller onboarding redesigns, pricing strategy, or fulfilment improvement projects. You drive these to completion - not just to alignment.

Process & Automation Own adoption of seller-facing automation tools within your portfolio. Build repeatable workflows for your team. Partner with Product to make the case for platform improvements grounded in seller feedback and data.

Feedback & Influence Synthesise seller insights into actionable product and process recommendations. You're the voice of supply in cross-functional forums - expected to come with data and a clear recommendation.

5-8 years of experience in account management, commercial operations, or a senior commercial role, with a strong record of negotiating and closing complex deals in fast-paced technology, wholesale, or marketplace environments.

Proven people management experience, with a track record of developing high-performing teams, setting clear expectations, giving effective feedback, and holding people accountable to results.

Hands-on operational experience, including turning commercial priorities into scalable workflows, clear ownership structures, and repeatable processes.

Strong proficiency with AI tools and workflows, with practical experience using AI to automate repetitive tasks, improve commercial and operational processes, and increase team productivity. With the judgement to assess outputs critically and understand when AI should - and should not - be used.

Experience working in high-growth businesses where processes needed to be designed, tested, implemented, and continuously improved.

Strong analytical skills and confidence using BI tools such as Looker, Lightdash, or Metabase to identify issues, set priorities, and measure results.

Proven ability to identify gaps, diagnose root causes, build a strong business case, align stakeholders, and independently deliver initiatives from start to finish.

Fluent in English and at least one additional language: Spanish, French, German, Italian, or Korean.

Comfortable travelling across Europe and internationally when required, including Dubai and South Korea.

Base salary: €60,000 – €80,00 (depending on experience)  + commission plan designed to reward results

26 days of annual leave + 4 personal days

Attractive equity package

Pension contributions

Annual learning & development budget

Office-led culture with hybrid flexibility

Dog-friendly offices

Home-office setup package

Office socials and annual company-wide offsite

Qogita [Ko-gi-ta] is on a mission to make global trade radically efficient by building the operating system for modern wholesale.

Wholesale is a €50 trillion market still largely run through phone calls, catalogues and trade shows. Behind every product sits a fragmented chain of sourcing, trading and logistics that makes wholesale slower, more complex and expensive than it should be.

Qogita is changing this by connecting the global market into a single order book, building the rails to move products across borders efficiently, and providing the intelligence to help businesses know what to stock, what it’s worth and where it should go.

We operate across health and beauty in 30+ European markets, with ambitions to reach every category, everywhere. Backed by Accel, Bessemer, Dawn and LocalGlobe, we’re one of Europe’s fastest-growing B2B companies.

We’re an ambitious, pragmatic and highly collaborative team, united by a desire to reshape one of the world’s biggest markets.