Client Advisor

Summary Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team in Gucci Roermond Outlet on full time basis and initially one year contract.

Job Description

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities

Effectively uses cross- and upselling techniques to maximize sales opportunities

Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

Combines styling knowledge with the ability to mix-and-match products to best serve the client

Develops local and international client base and seeks to recruit and develop top clients

Some experience working in a high-end luxury/fashion brand or hospitality

Proven track record in achieving sales targets and develop clients

Passion for and sound knowledge about Gucci and luxury fashion

Works productively in a high-pressure, fast-paced environment

Fluent in English, additional languages would be a plus (Dutch, German, French)

Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.