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Night Front Office Agent PT (m/f/d)

Park Hotel B.V.

IND sponsorAmsterdamPart-timeon-site0–30 hours/week

About the role

At Park Centraal Amsterdam, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests.

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.

What you'll do

You will be the first point of contact for our guests; You process and handle all check-ins, check-outs, calls, requests and questions; You will be responsible for the night audit and perform your administrative tasks using a checklist; You will walk duty rounds through the hotel to ensure safety; Providing guests with recommendations about the hotspots in Amsterdam.

What you'll bring

To succeed in this role, we believe you should have a year of work experience in a similar role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team. You are available for a maximum of 4 nights in the week.

What's on offer

Primary conditions of employment (market-based Horeca CLA); Fixed staff rates for all Sircle Collection Hotels; A day off to celebrate your birthday; 25% discount at the restaurants of The Entourage Group; Free In-house experience after 1 month; Paid moving day; Free Bootcamp @ Sir Adam every week; Company drinks and teambuilding events; A great team & leading hotel company.