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Senior Delivery Manager
PINCH B.V.
About the role
At Apadmi, we value diverse perspectives and support an inclusive workplace where everyone can thrive . We are seeking an experienced Senior Delivery Manager to drive digital product success, lead client relationships, and own end-to-end project delivery . Join our expanding team in Amsterdam and contribute to impactful work across Apadmi Netherlands and the wider Group .
What you'll do
As a Senior Delivery Manager, you’ll take ownership of complex digital products from initial discovery through development, launch, and ongoing iteration . You will lead multidisciplinary teams - working alongside specialists in Product, Design, Engineering, and Architecture - to turn business requirements into high-performing digital experiences . This is a hands-on senior role offering the opportunity to mentor other Delivery Managers, influence commercial outcomes, and drive meaningful growth within a fast-expanding digital agency . Work directly with clients to gather business requirements and translate them into clear, actionable scope, user stories, and acceptance criteria . Manage delivery backlogs and coordinate multidisciplinary teams through discovery, development, launch, and continuous improvement . Establish clear project plans, delivery commitments, milestones, and governance frameworks . Proactively manage risks, dependencies, and resources while making informed technical delivery decisions in partnership with Engineering and Architecture teams . Coordinate testing, release readiness, and successful product launches . Own project budgets, forecasting, and commercial performance, including Statements of Work (SOWs), estimates, and change control . Build trusted relationships with senior client stakeholders, serving as their primary delivery partner and challenging requirements constructively to maximise value . Lead, support, and foster effective collaboration within multidisciplinary teams . Mentor and guide other Delivery Managers to help build and elevate Apadmi's overall delivery capability . Identify and implement continuous improvements to delivery processes, tools, and ways of working .
What you'll bring
You are an experienced delivery leader who thrives in agency or consultancy environments, blending strong technical and Agile understanding with commercial acumen and client relationship management . You excel at turning complex business needs into clear team direction and fostering high-performing, collaborative squad environments . Significant experience delivering complex digital products within an agency, consultancy, or software development environment . Proven track record in requirements gathering, scope definition, and backlog management . Strong commercial ownership with direct experience managing project budgets, forecasts, estimation, and change control . Confidence leading senior client relationships and guiding multidisciplinary delivery teams . Deep understanding of Agile methodologies, software development lifecycles, and technical delivery dependencies . Hands-on experience with delivery governance, risk management, testing, and release management . Excellent communication, facilitation, negotiation, and problem-solving skills . Professional fluency in both Dutch and English (written and spoken) . Experience delivering mobile applications or complex digital platforms (desirable) . Familiarity with delivery management tools such as Jira and Confluence, and experience mentoring other managers (desirable) .