Open role
Operations specialist (support)
Cocoroco B.V.
About the role
At Cocoroco.com we're looking for a Operations specialist (support) to join our team. Temporary role: 3–4 months · Amsterdam (hybrid) · Full-time
What you'll do
Manage daily candidate support (rates, payroll, Deel, time tracking, contracts)
Drive candidates through the funnel to first start date, by calling
Coordinate interviews and onboarding
Guide candidates through assessments
Support new starters in their first weeks
Manage job offers and contracting processes Why this role is temporary We're upfront about it: this is surge capacity for a specific growth period, not a permanent position. The baseline is 3 to 4 months. Strong performance can lead to an extension or a permanent role, but that is not guaranteed. Apply knowing the starting point is temporary.
Nice to have
Experience with recruitment or HR operations
Experience with remote workforces
Experience with Deel or similar platforms Experience
1+ years in operations, recruitment ops, HR ops, or customer support
Experience in fast-paced environments
What's on offer
Competitive salary
High-impact role in a growing platform
Direct collaboration with founders
Growth and development opportunities
Flexible working options Application process
Resume and motivation submission
Online introduction call
Cultural and team interview & Role and scope walkthrough
Offer
Apply for the job Do you want to join our team as our new Operations specialist (support)? Then we'd love to hear about you!
About the company
We are Cocoroco. Located in the heart of Amsterdam we build a trusted talent platform that connects companies with high-quality remote professionals. Through smart matching, strong vetting processes, and compliant payroll solutions, we enable companies and talent to work together quickly and reliably. To support our strong growth, we are expanding our operations team. You will work at the heart of our organization, closely with our community manager, product team, tech team, and co-founders. Your day is successful when candidates move forward, stay active, and perform well, and when companies find the right people without friction. You are in direct contact with platform users and continuously improve the product by translating operational feedback into concrete improvements.
Role Operations Specialist – Candidates (User Facing) Objective Ensure candidates move smoothly from registration to active work while maintaining high quality, speed, and reliability.
Required
Strong organizational and process skills
Clear and professional communication
High attention to detail
Comfortable working with digital platforms
Strong problem-solving mindset
Fluent English in written and spoken