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Senior Delivery Manager
Rainforest Alliance B.V.
About the role
The Senior Delivery Manager takes full ownership of complex technology projects from planning through execution and handover, applying deep expertise in SaaS and Agile delivery for cost-effective, high-quality outcomes. You will drive accountability throughout the project lifecycle, proactively managing scope, resources, risks, and dependencies. The Senior Delivery Manager champions a strong delivery culture, collaborating closely with stakeholders, cross-functional teams, and third parties to ensure seamless, reliable outcomes and continuous improvement.
You will report to the Solution Delivery Director.
What you'll do
The Senior Delivery Manager may handle additional duties as needed to support change projects.
Planning and Roadmaps
Develop and maintain delivery plans with timelines, milestones, and dependencies.
Align quarterly and annual roadmaps to organisational objectives.
Identify and manage inter-team and vendor dependencies and delivery risks.
Governance and Reporting
Maintain dashboards tracking progress, velocity, risks, and milestones.
Ensure compliance with internal standards and industry benchmarks.
Use Jira and Confluence to manage backlogs and reporting.· Report on delivery health and risks at committee meetings.
Stakeholder Engagement
Map and engage stakeholders, securing representation for decision-making.
Mediate team or stakeholder conflicts.
Communicate clear, focused updates to senior leaders.
Delivery Management
Lead the delivery of SaaS platforms and enterprise solutions using fit-for-purpose methodologies, prioritising Agile approaches.
Document processes and standards for Agile and Waterfall teams.
Create onboarding guidelines and contribute to playbooks for risk and dependency management.
Lead Agile squads and oversee Waterfall workstreams, resolving blockers and partnering with Product Owners and Technical Leads.
Take ownership of all aspects of SaaS implementation, managing stakeholder and vendor collaboration to drive successful outcomes.
Portfolio & Cross-Stream Leadership
Align initiatives to portfolio goals and budgets.
Coordinate across teams and vendors, managing dependencies and risks.
Intervene in at-risk projects to troubleshoot and accelerate progress.
Represent delivery health at portfolio forums.
What you'll bring
5+ years senior delivery management experience.
Expertise in Agile, Scaled Agile (SAFe), Waterfall.
Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
Familiarity with engineering and quality best practices, governance, and change.
Degree in a relevant discipline; Agile/PM certifications; Cloud/DevOps awareness.
What's on offer
Be a part of a global organization with an impactful mission and a collaborative, respectful, and accountable culture.
Enjoy opportunities for professional growth and career development.
Benefit from remote working flexibility and flexible hybrid working environment.
A favourable time‑off policy.
Prioritize your wellbeing. We have numerous ways to promote work-life balance.