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Customer Service Representative Travel Europe
deSter Holding B.V.
About the role
Contacteer Ons dester.com April 22, 2026 Functie: Customer Service Representative Travel Europe Standplaats: Hoogstraten (BE) Opleiding: Bachelor's degree in a related field or equivalent experience SOLLICITEER METEEN Customer Service Representative Travel Europe As Customer Service Representative , you are the main point of contact for your customers when it comes to orders, production process follow up, deliveries and introduction of new products. Together with the team of colleagues in our Belgian office and worldwide you ensure the highest level of satisfaction and are able to provide a solution to any problem, either commercial or logistical.
What you'll do
Excellent customer service at all times Processing and follow-up of sales orders, from order input through delivery Forecast and demand management & stock level maintenance Complaint management and resolution in agreement with sales Product knowledge including latest developments General support to the sales team
What you'll bring
Education: Bachelor’s degree in a related field or equivalent experience Work Experience: Minimum of 2 years’ commercial experience in an international B-to B market environment Experience with ERP systems and Microsoft Office Suite Knowledge of logistics, INCO terms and customs procedures is preferred Positive mindset, desire to learn and improve yourself as well as existing processes, attention to detail and problem solving Technical Skills: (Certification, Licenses and Registration) Experience with ERP systems and Microsoft Office Suite Language / Communication Skills: Proficient in English both oral and written; Dutch, German or Spanish are an advantage