Acceptance Market Manager – Netherlands / BENELUX

Join EPI and help shape the future of merchant acceptance in The Netherlands/BENELUX. You will drive the adoption of Wero among Dutch merchants, influence the development of new acceptance verticals, and have a direct impact on the growth of a truly European payment solution. At EPI, we embrace a remote-first culture, enabling our teams to work from the country they're based in, with in-person meetings at least once a quarter to foster collaboration and connection.

As Acceptance Market Manager Netherlands, you will be a key driver of Wero's merchant-side expansion across The Netherlands/BENELUX. You will: Develop and drive merchant acceptance Identify, engage and activate priority Dutch-speaking merchants to adopt and prioritize Wero. Support the development of new acceptance verticals (public transport, POS activation, mobility, services…). Be the primary point of contact for merchants through onboarding and activation. Support merchants throughout onboarding & activation Ensure merchants follow the required onboarding steps and meet PSP-related activation prerequisites. Act as the operational liaison between merchants, acquirers and EPI teams. Guide merchants through Wero implementation, answering functional and technical questions. Represent Wero across the European ecosystem with a focus on The Netherlands Participate in key industry events, associations and forums to increase awareness and adoption. Monitor market dynamics and competitive offerings to feed into EPI's acceptance strategy. Bridge merchant needs with internal teams Translate merchant feedback into actionable insights for Product, Scheme, Pricing and Membership teams. Ensure acceptance requirements are clearly communicated and prioritized internally. Stay up-to-date on product details to guide merchants effectively. Provide visibility through structured reporting Maintain an updated pipeline and activity tracking. Synthesize and present merchant progress and market insights to support strategic decisions.

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6+ years of experience in payments, business development or related domains, with direct exposure to merchants and/or payment acceptance. Strong knowledge of the Dutch payment ecosystem. Experience in payment business development or payment strategy. Background in project and/or product management. Proven ability to drive merchants or partners through onboarding and activation processes. Excellent relationship-building skills with stakeholders across merchants, partners and internal teams. Fluency in both Dutch and English is required (written and spoken). Comfortable operating in a remote-first, multicultural and fast-evolving environment. Shares our values: curiosity, resilience, optimism, autonomy and initiative. Strong sense of ownership, structure and prioritization. Nice-to-haves Experience working with acquirers, large merchants or public acceptance players. Knowledge of Dutch public acceptance sectors (transport, utilities, mobility, public services…). Exposure to product lifecycle phases or merchant integration projects. Experience collaborating with industry bodies, merchant associations or institutional groups. Public-speaking experience (moderating panels, hosting sessions, presenting to senior audiences). French proficiency is a plus.

Remote-first culture with quarterly and annual all-staff in-person meetups to keep teams connected and collaborative Possibility to work from another EU country for up to 3 months per year Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program The opportunity to be part of a multicultural European company Learning & development budget : €5,000 training budget per year

In today’s digital Europe, payments still feel too complicated. Random delays, confusing rules, extra apps and accounts make it harder than it should be to pay and get paid. The European Payments Initiative is changing that with Wero, a proudly European digital wallet to make payments easier, clearer and more secure. Online, in store, at home and across borders, with your money and data protected under European laws and regulations. Wero is live in Belgium, France and Germany and launching very soon in Luxembourg and the Netherlands. Backed by 16 major banks and the two largest European acquirers, we’re building a brand new, proudly European payment system. Why not join us?

You will report to the Director Market Acceptance Netherlands and work closely with colleagues across Europe (Business Acceptance, Marketing, Product…). The environment is remote-first, highly cross-functional and international, with regular touchpoints and in-person gatherings for key milestones.