Automation and AI consultant

You will manage and improve processes from start to finish and actively contribute to the transition towards smarter, scalable and future-proof solutions. Your responsibilities include: • Innovating, standardising and automating transactional processes with the aim of structurally reducing manual actions • Exploring and developing AI and data-driven opportunities (e.g. process insights, intelligent automation, decision support) to fundamentally improve processes • Analysing, managing, improving and implementing processes and tools to optimise the workload for clients and internal teams • End-to-end ownership: business analysis, development in collaboration with IT, (internal and external) roll-out, communication and follow-up • Actively building buy-in among stakeholders and guiding them through change • Monitoring process standards in accordance with Lean methodology • Working closely with our extended workforce within a near-shoring and offshoring context • Critically questioning existing working methods and proposing out-of-the-box, scalable improvement solutions.

You combine analytical skills with an open, innovative mindset and feel at home in a digital environment. You recognise yourself in the following: • You have a digital and AI-literate mindset • You have knowledge of MS Office, Microsoft Copilot Studio/Power Automate, Power BI • You have experience in defining/improving process flows, and setting up chatbots • You have analytical skills and know how to translate complex data into clear insights and concrete optimisations • You think outside the box, dare to question assumptions and actively seek innovative solutions • You are eager to learn, enjoy experimenting (e.g. pilots or proofs of concept) and are open to pushing your boundaries • You can work independently whilst also functioning strongly as a team player • You cope well with change, unexpected situations and pressure • You have experience or an affinity with payroll administration, social legislation and/or IT • You have experience with change and stakeholder management • You communicate fluently in French and English. Knowledge of Spanish is a plus.