ServiceNow Business Continuity Management (BCM) Consultant

Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team.

Business Impact Analysis (BIA) Engine: Hands-on experience configuring BIA dependency maps, assessment templates, impact scoring models, and RTO/RPO thresholds. Continuity & Crisis Lifecycle: Experience designing automated continuity workflows, plan templates, tabletop exercise frameworks, and real-time crisis execution checklists. Disaster Recovery Integration: Strong technical expertise in automating IT asset restoration sequences, backup validation, failover tracking, and service restoration timelines integrated with the ServiceNow CMDB. Crisis Management Workspace: Expertise in configuring and extending Crisis Management Workspace, mass notifications, scenario-based event maps, and role-based crisis coordination consoles. BCM Risk & Compliance: Experience integrating BCM with ServiceNow Integrated Risk Management (IRM), compliance assessments, control-gap tracking, and executive resilience dashboards. Resiliency Integrations: Experience integrating BCM workflows with external monitoring platforms, vendor risk portals, and IT infrastructure tools using ServiceNow Integration Hub, REST, and SOAP APIs. Knowledge of CSDM, Crisis Notification, and external Emergency Mass Notification (EMN) integrations using MID Server. Architect Resilience Governance: Own the technical architecture, deployment, database design, and workspace configuration for the enterprise-wide ServiceNow BCM platform. Infrastructure & Dependency Mapping: Map critical business applications, infrastructure layers, and dependencies into a synchronized resilience model backed by the ServiceNow CMDB. Risk & Crisis Controls: Define and implement operational risk thresholds, alert boundaries, and crisis orchestration controls to minimize downtime, communication gaps, and business disruption. Certifications: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) are required. ServiceNow CIS – Risk and Compliance (CIS-RC) certification or relevant BCM learning-path validation.

Fixed Term Employment Contract Work-Life Balance Flexible Work Mode What GeekSoft Consulting Offers International, collaborative consulting culture with clear career development paths. Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.