Team Leader, EU Order Desk – German, French & English

Skip to content ! SCAM ALERT ! Dear website visitors, please beware of scammers impersonating our brand on social media and other communication platforms! Remember, we never ask for personal or bank details, and all employment offers go through proper screenings, interviews, and contracts. Stay safe and report any suspicious activity to us directly at +31 (0)70 311 7822 or [email protected]. Hide alert Team Leader, EU Order Desk – German, French & English INTERESTED IN THIS JOB? – CLICK HERE Job Specs Category Sales Operations Region Netherlands: Remote

€ 4630 – € 5400 Monthly Languages German (Fluent)French (Fluent)English (Fluent) Hiring type Company hire Duration Permanent Start date ASAP Job ref. 26-0507 Contact Miroslav +31 (0)70 311 7822 [email protected] APPLY REMOVE Description Our client is a sports technology and wellness company specialising in heart-rate monitoring, sports watches, fitness wearables, training analytics, recovery, and sleep insights. They are currently looking for a Team Leader, EU Order Desk to join their team remotely. In this role, you will lead the daily retail operations of the EU Order Desk team while remaining hands-on with order management activities and supporting the team in delivering efficient and high-quality customer service. Job Profile for Team Leader, EU Order Desk Responsibilities will include but not be limited to: Lead and support the EU Order Desk team in daily operations, ensuring balanced workloads and clear prioritisation Act as the first point of contact for operational topics and escalations Coach and guide team members to support performance and professional development Monitor team KPIs and service levels, ensuring alignment with global sales principles Collaborate closely with stakeholders across functions and regions, including Order Management and Operations Handle and monitor EU retail and B2B orders in the ERP system in line with global sales principles Manage returns, claims, and customer-related order enquiries Create customer invoices and support accurate order and delivery management Create and release deliveries and follow up on shipments Monitor pre-payments and support smooth invoicing, data administration, and coordination Maintain customer master data, pricing conditions, and product data in ERP systems Support price list updates and ensure pricing accuracy Maintain and review product catalogues across webshops and sales channels Provide stock updates and support webshop order handling and product administration Participate in reporting activities and support data collection, including SAP-based reporting Identify inefficiencies and drive improvements in order desk processes and tools Contribute to service quality, operational excellence, and continuous improvement of ways of working Work closely with customers and internal stakeholders across Europe to ensure smooth communication and effective issue resolution Candidate Profile for Team Leader, EU Order Desk Must be fluent in German, French and English, both written and spoken Bachelor’s degree in business, sales, or a relevant field Experience with ERP systems, preferably SAP Strong experience in sales operations, order management, or logistics processes Proven ability to lead, guide or coordinate a team Hands-on mindset and willingness to actively support daily operations Strong administrative skills, attention to detail, and a structured way of working Good collaboration skills and ability to work in an international environment What Our Client Offers Holiday allowance: 8% of the annual salary 25 vacation days per year EUR 45 lunch allowance per month (x part-time %) EUR 45 internet allowance (regardless of part-time %) EUR 20 general allowance per month (regardless of part-time %) Fiscal maximum (currently EUR 2,45 per day) for working from home allowance Fiscal maximum (currently EUR 0,25 per kilometre) for travel allowance Already imagine yourself in this position? To make the first step, click Apply or email us your CV at [email protected] Please note As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted. Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion. To ensure you are considered for job opportunities, we encourage you to register an account by selecting Register Online For any queries, please email us at: [email protected] To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynx.com INTERESTED IN THIS JOB? – CLICK HERE Contact Miroslav Stoychev+31 (0)70 311 7822 [email protected] Search for jobs