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Service Engineer (Bergen)
Radio Holland Group B.V.
About the role
The team! Our Service Deepsea department is comprised of dedicated professionals, including Service Sales Engineers, Service Coordinators, Service Engineers and Business Development Managers. Together, this diverse team of talented individuals is committed to ensuring seamless coordination and efficient operations across all aspects of our Service Deepsea department. These are your tasks and responsibilities. As a Service Engineer, you will be a crucial part of our Service Deepsea Department, dedicated to maintaining the flawless operation of maritime communication and navigation systems. Your responsibilities will encompass executing service tasks aboard vessels, meticulously maintaining equipment, and unwaveringly upholding our standards of excellence, safety, and customer satisfaction. You will be located in Bergen (Norway).
What you'll do
You will: Execute service jobs on vessels as directed by the Service Coordinator or Scheduler. Maintain, troubleshoot and optimize maritime communication and navigation systems. Prepare accurate service reports according to Radio Holland standards. Document services provided, materials used and technical findings in a clear and complete way. Follow QHSE principles, policies, regulations and standards during all service activities. Keep technical knowledge up to date by reviewing technical bulletins, service manuals, installation manuals and other relevant technical information. What does success look like? After completing the required training and a period of guidance, independently perform service work on board vessels. Consistently aim for a First-Time-Right outcome by accurately diagnosing and resolving technical issues during the initial attendance. Be fully prepared for each service request with a clear job scope, the correct documentation, relevant job notes, tools and required spare parts. Deliver Results A person is successful in this role when they: Deliver reliable maintenance, troubleshooting and repair services for maritime navigation and communication systems in accordance with Radio Holland standards. Minimize vessel downtime and support customer satisfaction through accurate, efficient and customer-focused service. Complete accurate and comprehensive service reports on time, clearly documenting the work performed, materials used and technical findings to support accurate and undisputed invoicing. Manage assigned service jobs and changing priorities effectively, while coordinating closely with Service Coordinators and Schedulers. Work safely and in full compliance with QHSE requirements and applicable regulations, while keeping technical knowledge up to date. Values and Behaviours Success in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values: Trust to act You take ownership, make informed decisions and follow through on commitments. Passionate to perform You bring energy, aim for high standards and look for ways to improve how work gets done. Make it fun You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy. Act responsibly You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.
What you'll bring
Required Technical background in engineering, electronics or a related field, or equivalent practical experience. Experience in a technical or field service environment, with strong technical aptitude and troubleshooting skills. Strong communication skills, with the ability to work both independently and within a team. Flexibility to travel and work in maritime environments, with excellent command of English. Preferred Technical background in engineering, electronics or a related field, or equivalent practical experience. Experience in a technical or field service environment, with strong technical aptitude and troubleshooting skills. Strong communication skills, with the ability to work both independently and within a team. Flexibility to travel and work in maritime environments, with excellent command of English. What You Can Expect From Us A challenging work environment. Good primary and secondary employment conditions. 25 vacation days and 13 ADV days. Vacation pay of 8% of the annual salary. Annual bonus of 4% of the annual salary. A company car, laptop and phone. How we hire Our hiring process is designed to be structured, fair and inclusive. The process typically includes: Application review Introductory conversation Role-specific interview or assessment Final interview Offer We do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviours aligned with our values.
What's on offer
(For EU Only) Between 43.568,04 NOK – 61.560,50 NOK per month and is depending on relevant skills, experience, role level and internal pay framework. Curious if we are a good fit for you? If you are an eager and motivated Service Engineer for our Deepsea department, with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply. Please apply directly through LinkedIn or via our careers website. After submitting your application, you will receive further communication about the next steps in the process. Apply now! #LI-RA1
About the company
As a Junior Service Engineer, you will be part of our Deepsea Department, supporting the operation, maintenance, and service of maritime communication and navigation systems. In this role, you will work on service jobs on board vessels, support troubleshooting and maintenance activities, and gradually take more ownership as your technical knowledge and practical experience develop. You will work closely with experienced colleagues and have the opportunity to further develop your technical and practical skills in a maritime environment.
Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea. Role details & Location Workplace type: On-site Job Type: Full Time Location Bergen , Norway