Solution Architect – AI Agents & Integration

As a Solution Architect – AI Agents & Integration, you are responsible for defining the end-to-end solution architecture that enables domain-specific AI agents to operate safely, reliably, and coherently within the broader banking landscape. These AI agents power new customer-facing features for Gen Z and are integrated into a central AI agent that orchestrates conversations, context, and execution across channels and domains.

You ensure that innovation in AI aligns with enterprise architecture principles, platform capabilities, and regulatory requirements. You collaborate closely with business analysts, product owners, engineers, platform teams, domain architects, and risk stakeholders to guide solutions from concept through to production.

Design end-to-end solution architectures for domain-specific AI agents Translate business and product intent into scalable architectural designs across channels, AI agents, integration layers, and core systems Define architectural boundaries and interaction patterns between agents, systems, and platforms Ensure secure, compliant, and traceable handling of customer data Align solution designs with enterprise architecture standards and platform capabilities Provide architectural guidance and support to delivery teams Evaluate emerging technologies in conversational AI and agent orchestration Safeguard non-functional requirements including security, privacy, resiliency, performance, and explainability

You are a senior Solution Architect with a strong track record in complex enterprise environments. You combine strategic thinking with hands-on architectural expertise and have the ability to balance innovation with regulatory and operational realities. You are a clear communicator who can align stakeholders and drive architectural quality across domains.

Required Skills & Experience

Extensive experience as a Solution Architect in a large, complex enterprise environment (preferably within financial services) Strong ability to bridge business strategy, product needs, and technical realization Experience working within Agile delivery models Proven ability to balance innovation with regulatory, risk, and operational constraints Excellent stakeholder management and communication skills Strong ownership mindset for architectural consistency and long-term coherence

Technical Expertise

End-to-end solution architecture across digital channels, integration layers, and backend systems Architectural understanding of AI-agent concepts such as orchestration, context sharing, decision flows, and guardrails API design, event-driven architectures, and service-based integration patterns Cloud and enterprise platform architecture concepts Knowledge of security, privacy, risk, and compliance requirements within banking Ability to create and maintain architectural artifacts and documentation Experience with conversational AI platforms or AI-enabled customer journeys is a strong plus

What We Offer (Netherlands)

Competitive salary Access to Udemy and Cognizant Academy NS business card 25 paid holidays Laptop and smartphone Pension scheme Technology-driven organization Open team spirit International environment

Contact the Recruiter Bill Hilhorst Email: [email protected]

Cognizant is a global technology and professional services company that helps organizations modernize technology, reimagine processes, and transform customer experiences at scale. Within our Digital Engineering practice, we combine deep engineering expertise with cutting-edge technologies such as cloud, data, and AI to build innovative, scalable digital solutions.

Our teams operate in a fast-paced, collaborative environment where innovation and continuous learning are at the core. You will have the opportunity to work on advanced AI-driven solutions for leading financial services clients, shaping the next generation of intelligent, secure, and customer-centric digital platforms.

You will be part of multidisciplinary teams working alongside proposition managers, journey experts, UX/UI designers, data analysts, developers, architects, business analysts, and product owners. We value pace, ownership, and impact. Together, we are shaping the future of our organization with strong propositions, smart products, and digital experiences that truly make a difference for young people.

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Save Share Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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