Sr. Product Manager

Are you passionate about building exceptionally successful digital products that deliver real value to enterprise IT leaders? Are you ready for the next step in your career, and join an eager team of driven professionals. Can you demonstrate past successes in steering, driving product strategy, leading cross-functional teams, to iterate towards product-market fit as evidenced by unparalelled growth of our business as well as of yourself as a professional? Then continue reading, as this job may be just for you!

At IPknowledge, we make enterprise connectivity simple again. We deliver secure, cloud-native networks to enterprises around the world: Network as a Service (NaaS). We specialize in the deployment of Internet access lines, combined with technologies such as SD-WAN, SASE, SSE, WAN optimization, network, security and application (performance) monitoring, and network automation. Our customer portal is a critical interface where users interact with our services, manage their physical connectivity, access performance insights, engage with our 24x7 Network Operations Center (NOC), and much more!

We are seeking an experienced Senior Product Manager to lead the development of our SaaS platform that makes connectivity simple again. You will drive growth of our e-commerce business and hence play a key role in defining the product roadmap, improving user experience, and driving innovation to simplify how customers compare, purchase, and manage internet access services. Your profile is that of a (commercial) business leader who gets things done. Leveraging  your strong interpersonal skills you are responsible to drive the growth from on-line revenue. A goal-getter with strong planning, communication and delegation/coordination skills, who leads the transformation of our current portal into a popular SaaS platform, with a single aim to empower enterprise IT leaders, by providing them with attractive connectivity offerings ensuring a seamless and delightful user experience. By joining our team, you’ll play a pivotal role in delivering innovative, compelling digital experiences that deliver immediate and long-lasting value to our clients.

As a Senior Product Manager, you will take ownership of the platform’s successful adoption, ensuring it meets customer expectations while delivering concrete business value to both the customer and IPknowledge (win-win). You will work closely with software development, engineering, operations, UX, marketing, and sales teams to deliver a scalable, user-centric platform that will deliver business growth and customer satisfaction. You will be responsible for defining the product vision, managing the product roadmap, and delivering innovative features that enhance customer experience. You will work closely with stakeholders to turn insights into actionable product improvements . Core activities: ‍ Product Strategy & Roadmap ‍ Define and execute a clear product strategy aligned with business objectives. Develop and maintain the product roadmap, prioritizing features based on customer needs, data insights, and market trends. Identify new opportunities for product innovation and competitive differentiation. ‍ Product Development & Execution ‍ Work closely with development, UX, and marketing teams to design, build, and launch new features. Translate customer feedback and business requirements into well-defined product specifications. Ensure timely delivery of features through Agile/Scrum methodologies . ‍ User Experience & Optimization ‍ Conduct user research, analyze customer behavior, and leverage data-driven insights to optimize the platform. Continuously improve usability, engagement, and conversion rates. A/B test new features and iterate based on performance metrics. ‍ Stakeholder Collaboration ‍ Work closely with executives, sales, and customer support teams to align product initiatives with business needs. Communicate product vision and progress to stakeholders through presentations and reports. Manage relationships with external partners and vendors as needed. ‍ Metrics & Performance Tracking o   Define key product success metrics (KPIs) and track performance regularly. Leverage analytics tools (e.g., Google Analytics, Mixpanel) to measure impact and drive data-driven decisions.

‍ Master’s degree in Business, Economics, Marketing or a related field. ‍ 5-10 years of experience in product management, preferably in telecommunications, SaaS, or e-commerce platforms . Proven track record of building and scaling digital business . Strong experience in B2B or B2C platform development , with expertise in pricing models, quoting tools, and subscription services . Proficiency in Agile, Lean (scaleup), Design-thinking, Interaction design, User Experience Design . Excellent communication and stakeholder management skills. Strong understanding of UX/UI best practices and ability to collaborate with users, designers and developers to enhance product usability. Experience in telecommunications, internet services, or marketplace platforms is a plus. Experience with Microsoft Dynamics or other ERP platforms is a plus.